At Come Alive Entertainment, your privacy is paramount to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your personal information. You agree to the practices described in this policy by accessing our website and using our services.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This information is collected in the following ways:

Personal Information:

When you use our services, subscribe to our newsletter, or contact us, we may collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (if applicable)

Non-Personal Information:

We also collect non-personal information automatically when you use our website, including:

• IP address
• Browser type
• Device information
• Referring website
• Pages viewed on our site
• Date and time of visits

This information is used to improve our website’s performance and user experience and to analyze traffic patterns.

2. How We Use Your Information

The personal information we collect is used to provide, personalize, and enhance our services. Specifically, we may use your information for the following purposes:

• To provide services:
  We use your details to process your requests, such as sending you our newsletters, providing updates about our offerings, and answering your inquiries.
• To improve our services:
  The feedback and data we collect allow us to improve the functionality of our website, customize your experience, and ensure we provide the content that matters most to you.
• Marketing communications:
  With your consent, we may send you promotional materials, updates about our services, events, and other relevant information. You can opt out of these communications at any time.
• For transactions:
  If you purchase any products or services from us, we may use your payment information to process payments and fulfill your orders.
• Legal compliance:
  We may use your information when required to comply with legal obligations or in connection with any legal proceedings.

3. How We Protect Your Information

We implement appropriate security measures to protect the personal information we collect from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption:
  We use encryption technology to protect sensitive data during transmission.
• Secure servers:
  Our data is stored on secure servers with limited access to authorized personnel.
• Data retention:
  We retain personal information only for as long as necessary for the purposes outlined in this policy or as required by law.

While we strive to protect your personal information, no data transmission method or electronic storage system is 100% secure. As a result, we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, there are certain circumstances where we may share your information:

• Service Providers:
  We may share your personal information with trusted third-party service providers who help us operate our website, process payments, or send marketing communications on our behalf. These providers are obligated to use your data solely to perform their services for us and must comply with strict confidentiality and security standards.
• Legal Requirements:
  We may disclose your information if required by law or in response to valid legal requests, such as a court order or government investigation.
• Business Transfers:
  In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction.

5. Your Rights and Choices

As a user of our services, you have the following rights regarding your personal information:

• Access:
  You can request access to our personal information about you.
• Correction:
  If your personal information is incorrect or outdated, you can request it be corrected.
• Deletion:
  You have the right to request that we delete your personal information, subject to certain limitations (e.g., for legal reasons or if we need the data to complete a transaction).
• Opt-out:
  If you no longer wish to receive marketing communications from us, you can opt-out by clicking the “unsubscribe” link in our emails or contacting us directly.
• Data Portability:
  You can request a copy of your data in a structured, machine-readable format to transfer to another service provider.

To exercise these rights, please get in touch with us using the details provided at the end of this policy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your website experience and collect information about how our website is used. Cookies are small text files stored on your device that help us recognize you when you return to our website.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may impact your ability to use certain features of our website.

Types of Cookies We Use:

• Essential Cookies:
  These are necessary for the website’s basic functionality (e.g., logging in and completing purchases).
• Analytics Cookies:
  These cookies help us analyze user behavior and improve the user experience on our website.
• Advertising Cookies:
  We may use these cookies to provide targeted advertisements relevant to you.

7. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, payment processors, or other external sites. Please note that we are not responsible for these third-party sites’ privacy practices or content. We encourage you to read any external website’s privacy policies.

8. Children’s Privacy

Come Alive Entertainment does not knowingly collect or solicit personal information from anyone under
13. If we become aware that we have collected personal information from a child under 13, we will immediately delete such information. If you believe we have collected personal information from a child under 13, please get in touch with us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Suppose we make any material changes to this policy. In that case, we will notify you by posting the updated policy on our website and revising the “Effective Date” at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or would like to exercise any of your rights, please get in touch with us. Thank you for trusting Come Alive Entertainment with your personal information. We are committed to protecting your privacy and providing a safe, enjoyable experience with us.